The role
- Visit the market directly every day along the assigned routes/areas.
- Find and develop new customers in the following groups: cafés, restaurants, buffets, hotels, resorts, minimarts, food agents, F&B outlets and distributors.
- Introduce and advise on Baby Boss Gelato product lines, including Gelato Pro, Gelato Pro Max, Gelato Stick, 3D fruit ice cream and Gelato solutions for business partners.
- Open new outlets that generate actual orders and monitor their potential for repeat orders.
- Look after existing customers, maintain relationships and drive volume growth.
- Coordinate with the ASM, warehouse, accounting and operations teams to process orders, deliveries and outstanding payments.
- Gather information on the market, competitors, selling prices and actual demand in each area.
- Update customer data and work results fully in the CRM.
- Ensure 100% CRM check-in when visiting the market.
- Prepare daily, weekly and monthly reports as required by the manager.
- Achieve KPIs for sales, new outlets, repeat-order customers and outstanding payments in accordance with company policy.
What we are looking for
- High school, vocational, college or university graduate.
- At least 01 year of experience in field sales, FMCG, F&B, food, frozen food, beverages or the HoReCa channel is preferred.
- Own transport and willingness to travel in the field.
- Have a smartphone and be able to use CRM, Google Maps, Zalo and basic reporting tools.
- Proactive in finding customers and taking responsibility for business results.
- Able to work to KPIs and sales targets.
Skills needed
- Skills in finding and approaching new customers. - Communication, consultation and needs analysis skills. - Objection handling and sales closing skills. - Sales route development and management skills. - Customer care and long-term relationship development skills. - Data management and CRM updating skills. - Order and receivables tracking skills. - Ability to work independently and collaborate as part of a team.
Other requirements
- Honest, disciplined and responsible.
- No fictitious reports, proxy check-ins or false orders.
- Do not quote prices, offer discounts, open credit accounts or commit to policies beyond your authority without authorisation.
- Keep customer data, price lists and business policies confidential.
- Willing to participate in sampling, trade fairs, exhibitions and market development activities.
- Preference will be given to candidates with data or contacts in the F&B, HoReCa and food distributor sectors.
Benefits
InsuranceAllowancesBonusesUniformsPay risesBusiness travel expenses