The role
- Welcome, advise and introduce Gelato Baby Boss products to customers.
- Process sales, place orders and handle payments according to the store’s procedures.
- Scoop gelato, prepare products and serve customers at the counter.
- Introduce the Gelato Pro, Pro Max and Gelato Stick ranges, 3D fruit ice cream and products sold at the outlet.
- Advise customers on promotions, combo offers and products suited to their needs.
- Keep the counter, gelato cabinets, equipment and service area clean.
- Check goods, raw materials and packaging, and report stock levels by shift.
- Store products at the correct temperature and in accordance with the company’s procedures.
- Assist with receiving, arranging and displaying products.
- Carry out handovers of shifts, revenue, cash and assigned assets.
- Look after the customer experience and receive feedback.
- Assist with taking photos and short videos at the store when there are communications campaigns.
- Carry out other duties as assigned by the Store Manager.
What we are looking for
- Of the legal working age as prescribed.
- High school graduate or above.
- No experience required; training will be provided to suitable candidates.
- Preference will be given to candidates with experience working in F&B shops, cafés, bubble tea shops, ice cream shops, restaurants or retail.
- Presentable appearance, with a neat, clean manner suitable for a service environment.
- Polite, friendly communication skills and a customer-focused attitude.
- Ability to work shifts, weekends and public holidays according to the assigned schedule.
- For Tasco Mall Long Biên: preference will be given to candidates with beverage preparation experience.
Skills needed
- Customer communication and advice. - Sales and product upselling. - Handling situations in the shop. - Teamwork. - Time management during shifts. - Using POS and basic sales equipment. - Stock counting and shift handover. - Professional service manner.
Other requirements
- Honest and responsible with money, goods and company assets.
- Committed to food hygiene and safety.
- Do not apply discount programmes outside company policy without authorisation.
- Do not use company goods for unauthorised purposes.
- Willing to learn and proactively support colleagues.
- Ready to participate in regular product and professional training.
- Able to change shifts at the same point of sale when necessary.
Benefits
InsuranceBonusesAllowancesSalary increasesUniforms