The role
- Welcome, advise and introduce Gelato Baby Boss products to customers.
- Carry out sales, order processing and payments according to the store procedures.
- Scoop gelato, prepare products and serve customers at the counter.
- Introduce the Gelato Pro, Pro Max and Gelato Stick ranges, 3D fruit ice cream and products sold at the point of sale.
- Advise customers on promotions, combos and products suited to their needs.
- Keep the counter, gelato freezer, equipment and service area clean.
- Check goods, raw materials and packaging, and report stock levels by shift.
- Store products at the correct temperature and in accordance with company procedures.
- Assist with receiving, arranging and displaying products.
- Carry out handovers of shifts, revenue, cash and assigned assets.
- Look after the customer experience and receive feedback.
- Assist with taking photos and short videos at the store when there is a communications campaign.
- Carry out other tasks as assigned by the Store Manager.
What we are looking for
- Of legal working age as required by law.
- Upper secondary school graduate or above.
- No experience required; training will be provided if suitable.
- Priority will be given to candidates with previous experience working in F&B shops, cafés, bubble tea shops, ice cream shops, restaurants or retail.
- Presentable appearance, neat and clean demeanour, and suitable for a service environment.
- Polite, friendly communication skills and a customer-focused attitude.
- Available to work shifts, weekends and public holidays according to the assigned schedule.
- For Tasco Mall Long Biên: experience in beverage preparation is preferred.
Skills needed
- Customer communication and consultation. - Sales and product upselling. - Handling situations in-store. - Teamwork. - Time management during shifts. - Using POS and basic sales equipment. - Stock counting and shift handover. - Professional service manner.
Other requirements
- Honest and responsible with money, goods and company assets.
- Committed to food hygiene and safety.
- Do not independently apply discounts outside company policy.
- Do not use company goods for unauthorised purposes.
- Willing to learn and proactively support colleagues.
- Ready to participate in regular product and professional training.
- Able to switch shifts at the same point of sale when required.
Benefits
InsuranceBonusAllowanceUniformSalary increase